Need more information from our Technical Support staff?
Please contact us by telephone, fax or e-mail.
- Filter Hotline: 1-800-882-0890 (toll-free) or 1-618-445-5392
- Send us a fax at: 1-618-445-5292
- E-mail us using our convenient online form (English only)
The business hours for Technical Support staff are as follows:
Monday through Friday
7:00 AM - 7:00 PM (Central Time)
Saturday
7:00 AM - 5:00 PM (Central Time)
Sunday
Closed
Holiday schedule and hours for Technical Support staff:
May 31
Memorial Day
Closed
July 4
Independence Day
Closed
September 6
Labor Day
Closed
November 25
Thanksgiving
Closed
December 24
Chrismas Eve
7:00 am - 2:00 pm
December 25
Christmas Day
Closed
December 31
New Year's Eve
7:00 am - 2:00 pm
January 1
New Year's Day
Closed











